FAQ

If there is a question you would like to ask please contact us by phone or email at our National Head Office or contact a Lombard Party Store near you.

National Head Office

Office Hours: Mon-Fri: 8:00am to 5.30pm

Our Party Stores

Our stores are open 7 days a week and located across Australia.

Visit the Party Shop Finder to find the nearest store and trading hours.

Q & A

Q: Do you sell Helium Balloons?

A: Yes we do. Helium Balloons are available in store only. Check out our Helium Balloon Flyer or Order Helium Balloons or contact a Lombard Party Store near you.

Q: Do you deliver Helium Balloons?

A: Yes we do. Delivery is only available if you are located in our balloon delivery areas. To Order Helium Balloons or find out more contact a Lombard Party Store near you.

Q: Are Latex Balloons safe for the Environment?

A: Yes they are. Latex Balloons are not plastic are are a plant based product made from natural rubber. For more information check out Facts About Latex Balloons or contact a Lombard Party Store near you.

Q: Do you hire Helium Cylinders?

A: Yes we do. Helium cylinders are available for hire and pick up in store only. Prices are available in our Helium Balloon Flyer. For more information or to book your helium tank hire contact a Lombard Party Store near you.

Q: Do you hire Photo Booth?

A: Yes we do. We have a fantastic Photo Booth ready for hire. We also have great accessories for hire including Backdrops, Red Carpet and Ballards. For more information or to book your Photo Booth contact a Lombard Party Store near you.

Q: Do you hire Chairs & Tables?

A: Yes we do. We have a fantastic range of Table & Chairs ready for hire. Check out our complete Hire Range. For more information or to make a booking contact a Lombard Party Store near you.

Q: Do you hire Confetti Cannons?

A: Yes we do. We have fantastic Confetti Cannons ready for hire. For more information or to book your Confetti Cannon contact a Lombard Party Store near you.

Q: Do you Decorate for Events?

A: Yes we do. Lombard have an Event Decorating Service where we come to you. Available in Melbourne & Perth Metro Only. For more information or to book in your event contact events@lombard.com.au or visit our Events By Lombard blog for more details.

Q: Do you deliver internationally?

A: Yes we do. We are able to ship anywhere in the world. Delivery charges are Priced On Application. Once you have placed your international order with us we will be in contact with delivery options and costs. For more information please contact us on lombard@lombard.com.au.

Q: Do you sell to trade?

A: Yes we do. We have our full range of packaging, party and event items available for trade. For more information on our trade offering please contact us on lombard@lombard.com.au.

Q: Do you have your packaging range in store?

A: Yes we do. We have a selected range of disposable hospitality catering items online and in store. For more information on our disposable hospitality pacakging range in store contact a Lombard Party Store near you.

Q: Who is Lombard The Paper People? 

A: Lombard Party & Events is owned and operated by Lombard The Paper People an Australian Owned Family Business Established in 1969. We are the Packaging, Party and Event Experts. Visit a Lombard Party Store Today or find out more about our Packaging Offering.